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The Makeover Agency in Second Life

UPDATE: I have announced the winner of the Avatar Makeover in the comments of this blog post and the winner of the Interior Design in the comments of my YouTube video.

The Makeover Agency in Second Life

I used to get about 10 to 20 people contacting me on a daily basis asking me to help them style their avatar or figure out which skin or mesh body part to purchase. Unfortunately, if I were to assist everyone that asked me to do this for them I would never have the time to blog or make videos. That’s why a while back I did this post: Do you offer Personal Styling Services in Second Life?

After doing that post the number of people contacting me daily did go down a bit, but not completely. That’s why I was so happy to hear about the Makeover Agency. The Makeover Agency in Second Life opened its doors to the public in June of 2018. The owner of the agency is SarahBeths, and she, along with a number of image consultants offer personal styling services to Second Life residents looking to update their avatar. They have also recently added Interior Design as a part of the services that they offer.

Links for the Makeover Agency

Interview with SarahBeths

I had a chance to ask SarahBeths a few questions to learn more about her and the agency:

Strawberry Singh: Can you tell me how long you’ve been on Second Life and what got you interested in joining it?

SarahBeths: I’ve joined SL on very very late July 2017, so I’m only a year and some months old.

What interested me in joining it was the ability to be creative in world, to build, do music, while also have the social aspect SL can offer. All of those aspects you don’t have while playing games like the Sims for example. It is very enjoyable for me, as I can express my creativity in-world while meeting new people from all over the world.

Strawberry Singh: Are you the only owner of the Makeover Agency and what made you decide to start it up?

SarahBeths: I am the only owner of The Makeover Agency, yes. I somehow don’t consider myself like that, as it really is a family. I communicate a lot with my team and do my best to always have their opinions and keep them updated on what I am doing for ‘The Makeover Agency’. I really value this, and respect every one of them, they are as important as me, as I wouldn’t be where I am without them. These human values can easily be lost in the virtual world, and I really have it in heart to point out that every individual I’ve worked with, from my team, clients or even some places owners are really to be valued and thanked.

I decided to start it up simply because I was, as all of us once were, helpless when I started, and didn’t know where to turn to when I needed help with getting into mesh, and clothes. I felt lost, and it took me a lot of time to work around it all. I do know now there are some groups, and also specific popular brand groups, but you need to look for that information, and people usually don’t bother, especially if you’ve just joined or returned after a long time. SL is meant to be fun in the end, not looking for informations only to get lost in them, so it’s understandable.

What I learned with The Makeover Agency is that people need hand-in-hand help through every step, and it is something that wasn’t offered before. I hope I somewhat achieved that.

Strawberry Singh: At the agency, do you help people update their complete avatars or just style with clothing? Do you help them decide on which mesh bodies and heads to purchase? What is some of the decision making you assist with?

SarahBeths: We do help people with any kind of requests, it can be from transitioning into mesh completely for new residents, or returnees, to just changing style clothes or find a way to express it more.

Yes, that is our goal, to provide help to whoever needs it. We do some pre-work on our side from what they wrote on the notecard, mostly information that will guide us through the session, for example to which stores they go to, what kind of clothes they wear, where do they hang out, if they’re familiar with mesh… This is our work basis, and from that we take them to mesh stores to get demos and try them on to decide. I think it is important to note that we guide them and offer them choices, but they always have the last word. The most important thing for us is to procure the best help we can while being neutral. This really is a team work, we give them the information and they pick out what they need, and we help them and guide them through, one can’t work without another.

Strawberry Singh: I know that the Makeover Agency was established in June 2018 but in the past month you have also added Interior Designing as a part of your services, what made you decide to do that?

SarahBeths: I had requests pretty early about opening an Interior Design service, but I didn’t want to rush it out, and mostly settle the avatar service first. One of the main problems was to really know what kind of service I could offer in the Interior Design service, and how to fit it the best to resident’s needs. It was a thoughtful project, and I did some research and work before gathering a team of interior designers to open the service after making sure the packages would reply best to the needs.

What triggered my decision was first of all, seeing a lot of people renting lots and houses, and either don’t know how to furnish it to fit it best to their style (or don’t have time to) and end up leaving them empty, or just don’t know where to find interior designers to help them personalize their spaces. There’s no place like home, it’s the place where we eat, the place with friends and family, and interior designing helps reflecting that and triggers the special memories and people we have. It is common sense to think that if it’s expensive, it is best, but it is not always true. There are some very talented interior designers in-world, but I get back to what I said earlier, find the information can be a burden in-world.

Strawberry Singh: Can you tell me about some of the pricing and rates you offer on both of your Makeover and Interior Design options?

SarahBeths: Sure! First of all, we tried our best for it to be budget compatible, meaning you can reach out to us whether you have a low budget or not, we always work something out.

More generally, the two services offer three packages:

– Standard

– Premium

– A la carte

I will start with the avatar makeovers service.

The Standard Package is at L$3,250. We offer a session with someone that needs help, a delivery of memo containing all advice together and shops visited within two days, and also a before and after portrait shoot.

The Premium Package is at L$5,520. We offer the same features as the Standard one, but added features that contains two meetings a month and two months after the session for following, to keep them updated about clothes and style events, support for a month and also a surprise package.

For the Interior Design Service, we also have the Standard and Premium Package.

The Standard Package is at L$ 3 000. We offer what we call a room concept board, which is us virtualizing your room at our office so people can see how it is added together and give them tips about matching furniture, colors, and themes. We also offer a detailed furniture list plan, and a shopping list with links of recommended items.

The Premium Package is at L$ 5 000. We offer everything from the Standard Package, but decorate and set it up directly at the client’s place. Additional rooms are at $L 1 500.

If there is landscaping to do, it is to be discussed too, as prices vary.

For both services, the ‘A la Carte’ package is for any personalized help that we can offer, or for people that don’t need everything from the packages. This is the one we often use for very small budgets.

Strawberry Singh: I often get people contacting me asking me for assistance with technical issues they may be having with their mesh body parts, is this something you also help people with?

SarahBeths: Yes, we offer a free service for quick fixes, as we’re almost always available in-world. We sometimes have people that drop by and need help with a neck fix, or just with understanding their HUDs. People need to understand that it is okay to feel lost and look for help, it is not a shame, and we are here for that.

If we know it will take some time, or we sense that the person may need more understanding, then we don’t rush it and put it under an ‘A La Carte’ package.

Strawberry Singh: Are there any other services offered by the Makeover Agency?

SarahBeths: No at the moment, although I already had some requests. But as I said, I am taking baby steps.

Strawberry Singh: Is there any other information you’d like to share with me?

SarahBeths: I am always reaching out to popular stores to set up special prices or offers for people that are reaching out to us. I don’t mean to change everything at all, but I think offering a service like we do at ‘The Makeover Agency’ and having popular brands working with us to make it easier for new residents or returnees could really be a great thing on Second Life. Joining forces is always better than working independently. Hopefully if some are reading this blog, they will work something out with us.

If I may add a few words, I would like to thank you for taking time to know and write this article about us, but also thank my wonderful team of consultants and interior designers, clients and people I crossed paths with for this amazing journey. I wouldn’t be here without all of you, so thank you so much. And hello to Patch Linden too, because he’s every girls crush!

Questions for Cosima

I also spoke to one of the agency’s senior consultants and asked what she normally helps people with and what got her interested in becoming an image consultant, and this is her answer: 

Cosima (CozBasejump): Well, I help people with pretty much any issues or questions they have about their avatar. Most of the people I’ve worked with are relatively new or are people who’ve been in SL a while, but in both cases are new to mesh avies. I talk with them to get an idea of what their goals & preferred styles are for their avie. i try to get to know them a bit, and then I suggest avatar components, clothes, hair, makeup, etc. that will help them get to where they want to be, in terms of appearance. Our services are very personalized to each of our clients — I’ve worked with people who wanted a steampunk look, several guys of various ethnicities, etc. in each case, I was careful to provide them with things they really liked, not just a “standard-issue” mesh avie. I’ve typically spent something like 8 – 12 hrs with each client — although 1 or 2 have run longer. it’s always fun, and a great learning experience.

As for what got me interested… well, i’m one of those people who “reads the instructions” pretty obsessively, in fact. I’ve learned a lot about SL in general, but I really like the fact that there’s always more to learn and, I like meeting new people, finding out what they’re like and all. It hasn’t been very long at all since I put my avie together, and I remember how confusing some of that process was. So if I can help people avoid some of those headaches, I’m for it.

Two giveaways for the Makeover Agency

Sarah was also generous enough to offer two free packages to my readers and subscribers, so I am doing another giveaway! One of you will receive a free avatar makeover and the other will receive free Interior Designing services. To run the giveaway for these two services, I am going to ask you to leave a comment on either this blog or my YouTube video (which I am embedding below) and I will pick one winner from each place. Here are the rules to enter and win:

  • If you want to win a free Avatar Makeover from the Makeover Agency, leave a comment in this blog post with your full Second Life username (not display name). The giveaway will end on Wednesday, October 31st at 6am SLT. Around 6am SLT, I will use the Pick Giveaway Winner wordpress plugin to randomly choose the winner and I will then announce the winner’s name in the comments of this post and give your name to Sarahbeths so she can contact you and setup your appointment for the Avatar Makeover.
  • If you want to win free Interior Designing services from the Makeover Agency, leave a comment in my video below with your full Second Life username (not display name). The giveaway will end on Wednesday, October 31st at 6am SLT. Around 6am SLT, I will use and let the website choose the winner. I will then announce the winner’s name in the comments of the video and give your name to Sarahbeths so she can contact you and setup your appointment for the Interior Designing Services. Here is the link to the YouTube video you need to leave the comment on to win the Interior Designing Services:

A big thank you to Sarah and Cosima for taking the time to answer my questions. Based on the amount of people that contact me for assistance with their avatars, I think the services that the Makeover Agency offer are invaluable. I really hope those of you that need the assistance can get it through them.


My Style Details can be found in this post: LAQ Rain Bento Mesh Head




Strawberry has been a Second Life Resident since 2007 and a Linden Lab employee since 2019.

61 thoughts on “The Makeover Agency in Second Life

  • Holly Murphy

    Jaelynn Jubilee

  • ginevra perdide

    Ginevra Perdide, I would love the Avatar Makeover. I had no idea this was even available.

  • starrelite Resident

    I would like to win the free avatar makeove from the Makeover agency. Starrelite Resident

  • Nerxual Oh

    Free avatar makeover please~
    Nerxual Oh

  • I’m not yet six months in world……..A couple of months ago, at the time I’d just got my mesh head, and was struggling to understand skins and make up, Sara contacted me in world, after seeing my forum posts (I guess), and she took me to Glam Affair and another store (I forget which!), and led me through the skin and make up maze……….. Her advice was invaluable and I will always remember her kindness and help.

  • Kati Edwardstone

    i am in secondlife since 15 years and i helped a lot of ppl with there avatars … and now i would like to get help by an make over myself …great blog Strawberry go ahead this way =)

  • Laura Krevenky

    Laurianya Resident

    I am so happy to hear of this service. I am wanting to go mesh and have been trying to gather as much information on body types, heads, etc. But the choice is overwhelming. This is just what I need.

  • Gypsyrose Verrazzano

    I find this disheartening that people charge for something that many offer assistance for free. I, myself, have done many avatar make-overs for friends. I don’t charge. Many times, if I see an avatar that I can tell is struggling with things like the neck issues, I offer my assistance as well.

    All they pay for are the items they decide they want. The high quality mesh items are not cheap and then add the consulting fee really puts a burden on some residents who are new to SL or just wanting to update.

    Mesh surely is a learning curve, but it does not have to bankrupt anyone.

  • That sounds Awesome. I wantend a make over, but always end uitheemse same. So this Would be fun..
    My inworld name is Missvampire Nirvana

  • Hi Gypsyrose,

    I am the owner of The Makeover Agency.

    As written in the post, we try our best for us to be budget compatible, meaning people can reach out to us whether they have a low budget or not, we always work something out.

    We also always offer our services for free for anyone that needs a quick fix (like neck issues for example) or something that doesn’t include huge work to be done with (all body mesh shape edit, understanding of basics for mesh HUDs, or just mesh in general and so on).

    I hope I cleared out some things for you, and am available if you have any further questions. 🙂

  • gypsyrose verrazzano

    I respect your entrepreneurship. Style, looks, appeal, etc., just like in real life, is a huge business in Second Life.

  • Livaana Resident

    I want to participate for a package free Avatar Makeover from the Makeover Agency. Thank you!

  • Leah Belcourt

    kardamon76 resident

  • BloodyKitty230

    I’d love to win a free makeover!


  • Starrelite Resident

    I am very happy to hear places like The Makeover Agency is available. Not everyone knows someone that can help them. Those who have the linens to spend will be happy to hear the service is available. For those who don’t, there are Strawberry’s wonderful blogs and videos and hopefully some friends that can help them.

  • chericolette

    Thanks. Chericolette Resident

  • Treval

    cherrytintedglasses resident

  • Rebecca E Clark

    Super interested! username- becccccccca

    Thanks strawberry!!

  • Diamondfoxx


  • Shaunie

    Šhàuñié KσD3ιи3 (kawaii679)

  • Rhonda


  • Great post. The Makeover Agency is a great idea and they look very professional. Now I know who I will introduce to my customers when they request help to find their look.

  • vice.

    Hello, Berry! It’s so great to know that this kind of service is being offered in SL. I am known in my social circle as somewhat of a personal stylist, but I often experience creativity blocks when it comes to my own avatar. This would be a cool experience for me! My SL name is TheUnprofessionals Resident.

  • Susan Thomas

    So interested in a mesh make over. My username is 1Zarreenaa

  • Shirley

    I would like to give my boyfriend the gift of a consultation. He stills has a classic body and says it is too hard to learn all about mesh bodies. User name is Jerusha Kitty

  • ElSolLaluna

    ElSolLaLuna wonder if 2x is possible? Thanks again Strawberry for being here for all of us!

  • Madelon Sebel

    My name is Aoife Modan thx so much smiles

  • Bastet Broome

    Thanks a lot Strawberry for this opportunity!
    My name is Bastet Broome.

  • Nina McLeod

    Chealsy Resident

  • Julieta

    Thanks you Strawberry ,you´re awesome!
    My name is Nuvya .

  • Julieta

    Thank you Strawberry. You’re awesome!
    My username is Nuvya

  • Claire


  • Jahmeka Baxter

    I have been in Second Life for sometime but I’m always eager to switch up my style. I tend to take inspiration from different trends and the avatar makeover could help me to gain new insight that I didn’t know I had.

    ladylovelacemikalia resident.

  • Ireland Anthony

    Looks like a wonderful company.
    Ireland Anthony

  • Theresa Guttridge

    Kylionia Resident

  • Zilkiara viozzi

    Zilkiara viozzi I want an avatar makeover plzzz thanks for the chance

  • SandraRamu

    The Makeover Agency, what a great service/concept. Pricy but definitely worth it. It took me a long time to migrate from classic, to mesh and now Bento. I still cannot figure out neck fix and ao issues. So definitely a good place to be for Avatars needing help to customize a style. SandraRamu Resident …
    Pick Me, Pick Me!

  • Renite

    Renite – I would love a free avatar makeover

  • Cinders Vale

    Definitely would love the makeover for my avatar, Cinders Vale.
    Thank you for offering the chance.

  • Mariacielomonroe resident

  • Nikitakid resident

    really would love to have a makeover on my avatar, it’s a long time i have not been on and Don’t know what to do to imrpove her. many thanks anyway for giving this chance, Opportunity. have great day!!

  • It’s good to know that there are places where the fashion-challenged can go to get help!

  • sensitivesmile42

    Thank you for ALl your videos they are SO helpful
    I would LOVE an avatar makeover please and a HUGE thank you!

  • amira adored

    amira adored – just returning to SL and a makeover would be awesome 🙂

  • DejaVuRain

    Please Beautify me!!

    SL name: Dejavurain

  • Your tutorials are amazing! I just saw your live photo tutorial class, how timely! It was great:-)) I would love a makeover:-)) Apollonia Belavidarico

  • aoikame

    nrlhnh resident

  • aoi kame

    nrlhnh resident 🙂 Would love to get an updated avatar after coming back from a long hiatus ^_^

  • manidarling

    username manidarling
    i want avatar makeover

  • manidarling

    i want avatar makeover my sl name is manidarling

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  • Danisound Resident

    What a cool service!

  • Brenda Lanfier

    Brenda Lanfier

  • Heaven Larsen

    What an interesting interview! This would help a lot of people, as the constant changes in-world are hard to keep up with, even for those who try to keep up.

  • matsuway resident

    matsuway resident
    this is such a great idea!

  • Patricia Cox

    I would really love a makeover for one of my avatars. Please pick me.

  • Muchas SL mame is ‘itsemico resident’
    Great video 🙂

  • Thank you so much to everyone for entering!

    I have used the Random Pick Giveaway Winner Plugin to choose the winner. When it gives me the winner’s name it also gives me their email address beside it so the part that I blacked out in the following image is their email addresses. The winner is:

    Missvampire Nirvana
    Her comment:

    Congratulations to you! I will be giving your name to the Makeover Agency and they will contact you to setup an appointment soon.

    Thanks again everyone! Have a great day and be kind to one another. <3

  • ryantailor resident

    Please contact me inworld for any informations about the makeover agency now known as “the agency”! at ryantailor resident by leave a notecard, its the best way to catch me. Thank you <3

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